General terms and conditions of business

1. production times and delivery dates


The production of stamps is usually done as follows:

  • Within 1 working day for stamps of the type "Printy", "Printer", "Professional" and "wooden stamps". Orders until 16.00 o'clock will be processed on the same day delivered with the order,
  • Stamps of the type "Impressor" and "EOS Flash" have a production-related longer delivery time. You will usually be contacted within 2 – 3 working days produced.

Business cards

The production of stamps is usually done as follows:

  • within 1 – 2 working days for single-sided business cards
  • within 1 – 2 working days for double-sided business cards


The production of signs is usually done as follows:

  • within 3 4 working – Days for signs

The indicated production times are not guaranteed, however, in almost 100% of all orders fulfilled. Your orders will be at the latest delivered within 4 working days after receipt of order.

Further provisions:

  • Local public holidays are excluded.
  • The delivery is made against invoice to addresses in Switzerland.
  • We do not make deliveries to PO box addresses.
  • For all deliveries we charge a uniform postage of CHF 4.80.

2. prices and terms of payment

All prices are net prices including VAT. Price changes are reserved.
The invoice will be sent by separate post immediately after the goods have been dispatched. delivered. The payment of the invoice amount must be made within 30 days after Invoices are to be issued without deduction. After the expiry of that period the customer is in default without reminder and interest on arrears in the amount of of 5% can be claimed. As of the 3rd reminder, a In addition, a compensation of CHF 9.80 was invoiced. After the 3rd reminder our claims are transferred to a collection agency, whereby the customer or the customer must bear all dunning, collection, legal and court costs. Before When executing orders, we take the liberty of checking creditworthiness. At bad creditworthiness, we only deliver against payment in advance.
On all orders we accept a WIR share of 50%. More Information on payment with WIR can be found on the Website of the WIR-Bank.

3. right of return

In case of defective delivery or wrong delivery we grant a Right of return within 10 days after receipt of the goods. The return shipment has in perfect condition. Goods free of defects will not be taken back, unless the return shipment is made with our previous Consent.

There is expressly no right to return or rectification for individually made stamps and business cards in the following cases: Spelling mistakes, unsuccessful designs of the customer, poor quality or only partially reproducible originals for uploaded graphic files. If an order is cancelled as a gesture of goodwill to return the delivered goods at the customer's expense.

There is a lot of information about the quality of graphic files in our Online help. In case of doubt, our customer service will be happy to provide information on files transmitted by e-mail.

4. copyright/reproduction right

The reproduction of all transferred image and text data is subject to the Condition that the purchaser is in possession of the copyrights and is responsible for the authorization of the duplication.

5. provisions for business cards

The business cards are produced in four-colour printing (CMYK). Uploaded Originals with spot colors are rasterized. This allows fonts and fine lines appear rasterized. When using so-called Pantone colours in uploaded print files, four-color printing may result in production-related Colour deviations are coming. Such differences do not entitle to the return of produced business cards.

Different screens often show colors very differently This ensures that the colours displayed match the screen, depending on the are in varying degrees of agreement with the print result. Colour differences are therefore production-related possible and must be accepted.

6. services and support

Detailed assistance is available on the website. For We will stop any queries about orders or possible complaints customer service form available on the website. A reply is given in the As a rule, within two working days at the latest.

7. retention of title

The delivered goods remain the property of the supplier until receipt of payment.

8. place of performance and jurisdiction

Swiss law shall apply. The place of jurisdiction and performance is Aarau.
The placing of an order implies the acceptance of these general terms and conditions by the purchaser.